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Privacy Policy

Last updated: 10/22/2025

Introduction

autism.place ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to discover autism-friendly venues and events.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Display name (optional)
  • City/location preference
  • Child's age band (optional, for personalization)

Usage Information

We automatically collect:

  • Pages viewed and venues browsed
  • Events you RSVP to
  • Search queries and filters used
  • Device information (browser, OS, IP address)

User-Generated Content

When you interact with our platform:

  • Venue reviews and ratings
  • Event RSVPs
  • Incident reports

How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Send event reminders and notifications (with your consent)
  • Personalize venue recommendations
  • Moderate reviews and maintain community safety
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

  • Venue partners - When you RSVP to events, venues receive aggregate attendance counts but not your personal details
  • Service providers - Email (Resend), SMS (Twilio), analytics (PostHog), hosting (Vercel), database (Supabase)
  • Legal requirements - When required by law or to protect rights and safety

Child Privacy

autism.place does not knowingly collect personal information from children under 13. Our services are designed for parents and caregivers. We collect only aggregated, anonymized information about children (age bands) to help personalize venue recommendations. We never collect names, photos, or identifying information about children.

Data Security

We implement industry-standard security measures including encryption in transit (HTTPS/TLS), secure database storage with Supabase, row-level security policies, rate limiting to prevent abuse, and regular security audits. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access - Request a copy of your personal data
  • Correction - Update inaccurate information
  • Deletion - Request deletion of your account and data
  • Opt-out - Unsubscribe from emails and SMS notifications
  • Data portability - Export your data in a machine-readable format

To exercise these rights, contact us at privacy@findabacare.com

Cookies and Tracking

We use essential cookies for authentication and session management. We also use analytics cookies (PostHog) to understand how users interact with our platform. You can disable non-essential cookies in your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or prominent notice on our website. Continued use of our services after changes constitutes acceptance.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@findabacare.com

Mail: autism.place, Privacy Team

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